01 Information We Collect
Information you provide to us. We may collect personal information you voluntarily provide when you:
- Fill out a contact or inquiry form
- Request a quote to sell or trade a watch, jewelry, or gold item
- Sign up for deal alerts, newsletters, or promotions
- Call, text, or email us
- Request corporate or bulk sales information
- Communicate with us in any other way
This may include your name, email address, phone number, mailing address, and any details you share about items you wish to buy, sell, or have serviced.
Information collected automatically. When you visit the site, we and our service providers may automatically collect:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and referring/exit pages
- Date and time of visit
Cookies and tracking technologies. We use cookies, web beacons, and similar technologies (including tools such as Google Tag Manager) to operate the site, analyze usage, and improve your experience. You can control cookies through your browser settings; disabling them may limit some site functionality.
02 How We Use Your Information
- Respond to inquiries, quote requests, and appraisal or trade-in requests
- Provide customer service, including watch repair and service scheduling
- Process transactions, including purchases, sales, and corporate orders
- Send deal alerts, newsletters, and marketing communications (with the option to opt out)
- Improve, secure, and maintain the site
- Comply with legal, regulatory, and law enforcement requirements, including those applicable to the purchase and sale of watches, jewelry, and precious metals
- Prevent fraud and verify authenticity and provenance of items offered for sale or trade
04 Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting obligations related to the purchase and sale of watches, jewelry, and precious metals.
05 Your Choices
- Marketing communications: Opt out of deal alerts or promotional emails at any time using the unsubscribe link in our emails, or by contacting us directly.
- Cookies: Adjust your browser settings to refuse cookies, though this may affect site functionality.
- Access and correction: Contact us to request access to, correction of, or deletion of your personal information, subject to any legal record-keeping requirements applicable to our business.
06 Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
07 Third-Party Links
The site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies separately.
08 Children’s Privacy
The site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
09 Acceptance of Terms
10 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically.
11 Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: